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🔒 Privacy Policy

Privacy Policy – SIA GLAVERO

(In accordance with the General Data Protection Regulation and Latvian Law)

1. Data Controller

  • SIA GLAVERO
  • Reg. No.: 440203643654
  • Legal Address: Lauktehnika 15-6, Rītausmas, Īslīces pag., Bauskas nov., LV-3901, Latvia
  • Email: info@glavero.lv

2. Categories of Data Collected and Purpose

We process data based on clearly defined **GDPR legal grounds**.

Data Category

Purpose

GDPR Legal Basis

Identification Data (Name, surname, company name)

Contract conclusion and transaction execution

Art. 6(1)b: **Contract performance**

Contact Information (Email, phone, address)

Communication, goods delivery

Art. 6(1)b: **Contract performance**

Financial Data (Bank account no., VAT no.)

Payment processing and invoice accounting

Art. 6(1)c: **Legal obligation**

Technical Data (IP, browser, essential cookies)

Website functionality and security

Art. 6(1)f: **Legitimate interest**

Marketing Data (Subscription consent)

Sending newsletters

Art. 6(1)a: **Consent**

3. Data Retention Periods

Data Type

Retention Period

Contracts and invoices

**10 years** (in accordance with Latvian law)

Client correspondence

**3 years** after collaboration ends, or longer **if necessary for dispute resolution.**

Marketing consents

**2 years** after last interaction or until consent is withdrawn.

4. Your Rights

As a data subject, you have the right to submit a request regarding the processing of your data:

  1. Access - request a copy of your data.
  2. Rectification - request data correction.
  3. Erasure ("right to be forgotten") - except where data must be retained due to legal obligations.
  4. Restriction of processing.
  5. Data portability.
  6. Withdrawal - withdraw consent at any time (if processing is based on it).

*Submit requests to: info@glavero.lv (processing time - 30 days)*

5. Data Sharing with Third Parties

We share data that is strictly necessary for the execution of the transaction. These third parties act as **Data Processors** in accordance with GDPR Article 28.

  • ✅ Logistics partners (e.g.: DPD, Omniva) - delivery information only.
  • ✅ Payment processors (banks, payment solutions) - payment details only.
  • ✅ IT service providers (cloud solutions) - under a signed Data Processing Agreement (DPA).

6. Cookie Policy

The website uses cookies to improve user experience. **Analytics, marketing, and preference cookies are loaded only after your active and voluntary consent.** You have the right to change or withdraw this consent at any time using the cookie settings panel.

Cookie Type

Purpose

Retention Time

Essential

Login, cart functionality (No consent required)

During session

Analytics

User behaviour (Consent required)

12 months

7. International Data Transfers

  • Data is primarily stored in the **European Union / EEA**.
  • Data transfers outside the EU/EEA (e.g., to US service providers) only occur with **additional safeguards** and are secured using **Standard Contractual Clauses (SCCs) approved by the European Commission**.

8. Contact Information

Data Protection Authority in Latvia (for complaints):
Datu valsts inspekcija (Data State Inspectorate)
Blaumaņa iela 11/13-15, Rīga, LV-1011, Latvia

Last Updated: 06.07.2025